Luxury Hub Real Estate ("we", "us", or "our") operates the Makadi Heights website at makadiheight.com. This Privacy Policy explains how we collect, use, and protect information you provide when you visit our website or submit an inquiry.
1. Information We Collect
When you fill out an inquiry form on our website, we collect the following personal information:
- Full name
- Phone number (including country code)
- Country of residence
- Preferred unit type and approximate budget
We also collect standard analytics data automatically through Google Analytics and Google Tag Manager, including your IP address, browser type, pages visited, and time spent on the site. This data is anonymised and aggregated.
2. How We Use Your Information
We use the information you submit to:
- Respond to your inquiry about Makadi Heights units and pricing
- Contact you by phone or WhatsApp to follow up on your interest
- Send you relevant property information you have requested
- Improve our website and services based on aggregated usage data
We do not sell, trade, or transfer your personal information to third parties for marketing purposes.
3. How We Store Your Information
Inquiry form submissions are stored securely in a private Google Sheets spreadsheet, accessible only to authorised Luxury Hub Real Estate team members. We retain your information for as long as necessary to respond to your inquiry and fulfil any resulting transaction.
4. Cookies & Tracking Technologies
Our website uses the following tracking tools:
- Google Analytics (GA4): Measures website traffic and user behaviour in aggregate.
- Google Tag Manager: Manages our tracking scripts.
- Google Ads Conversion Tracking: Records when an inquiry form is submitted following an ad click.
- Meta Pixel: Records page views and conversion events for Facebook and Instagram advertising.
You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
5. Third-Party Links
Our website contains links to WhatsApp and social media platforms (Facebook, Instagram). We are not responsible for the privacy practices of those platforms. We encourage you to review their privacy policies separately.
6. Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Withdraw consent to be contacted at any time
To exercise any of these rights, please contact us via WhatsApp or email.
7. Data Security
We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse. Our website is hosted on Netlify with HTTPS encryption enabled.
8. Changes to This Policy
We may update this Privacy Policy from time to time. The date at the top of this page indicates when the policy was last revised. Continued use of our website after any changes constitutes your acceptance of the updated policy.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:
- Company: Luxury Hub Real Estate
- Website: makadiheight.com
- WhatsApp: +20 128 997 8605
- Facebook: Luxury Hub Real Estate